Chatnels Case Study – Quince
COVID-19 has put a strain on our supply chains. An essential supply chain that keeps our world going is the role of grocery stores. Even before the pandemic, it was…
Communication: Past, Present and Future
Telecommunication is the transmission of signals over a distance between 2 or more people for the purpose of communication. Telecommunication history dates back thousands of years, it is said to…
Chatnels Case Study – TSBC
Those of us in high demanding client-facing roles, like customer service representatives, face various challenges. Especially during the COVID-19 pandemic. How do these employees go about their important everyday activities?…
Returning To Normal
The past few months you may feel like your business has been turned upside down. We hear things are ‘getting back to normal’ since the quarantine lockdowns are lifted and…
5 Things That Should Be in Your Business Toolkit
Every business is unique. However, there are some common tools every business should try. These tools can help increase productivity and improve communication within their company. Here are 5 tools…
Simply AI
So what exactly is AI? Artificial Intelligence and other technology buzzwords you may have come across like Deep Learning, Neural Networks and Machine Learning may sound complicated... and to be…
Chatnels Team Chats COVID-19
We are in unprecedented times. The last few months have been challenging for all of us. But with reopening plans underway across Canada, we can begin the journey to return…
5 Benefits of Chat Assistants
Chat assistants are increasing in popularity because of their ability to improve customer service and optimize business processes. Currently, digital assistants such as chatbots are integrated in many sectors such…
How To Make Your Workflow Work For You
It’s Monday morning, the start of your work week. If you’re like most busy business people your day may go a little something like this: Firstly, checking your inbox -…
