Chatnels Case Study – Quince
COVID-19 has put a strain on our supply chains. An essential supply chain that keeps our world going is the role of grocery stores. Even before the pandemic, it was…
COVID-19 has put a strain on our supply chains. An essential supply chain that keeps our world going is the role of grocery stores. Even before the pandemic, it was…
Those of us in high demanding client-facing roles, like customer service representatives, face various challenges. Especially during the COVID-19 pandemic. How do these employees go about their important everyday activities?…
Technology can be mind-blowing, innovative and awe-inspiring. We often have no idea how the tech products and services we use are created. Or how the intrinsic circuits and computing power…
StarterFree | Premium $19 per seat/month | Enterprise REQUEST A QUOTE | |
---|---|---|---|
Usage | |||
Host per Shared Line | Up to 3 | Up to 20 | Custom |
Participants per chat | Up to 5 | Up to 50 | Custom |
Access to chat history | 7 Days | All | All |
Chat Tools | |||
Line directory | |||
Inbox | |||
Chat status | |||
Line website embedding | |||
Chat transfer | |||
App Integrations | |||
Zoom integration | |||
Flow Bot | |||
Auto greetings | |||
Auto messages | |||
Flow bot configurator | |||
Intent Bot | |||
Intent bot configurator | Get Quote | ||
Intent detection | Get Quote | ||
Auto routing logic | Get Quote | ||
Bot training environment | Get Quote | ||
Reports & Analytics | |||
Line and chat activity report | |||
Team performance report | |||
Audit logs | |||
Support & Service | |||
Online community support | |||
Premium email support | |||
Single Sign-On (SSO) | |||
Customized Platform Embedding | |||
SDK & API Integration | |||
SLA & Support Services | |||
SMS | |||
100 outbound SMS message credit per seat | Custom | ||
Client Management | |||
User limit (Sign-ups) | 200 | 500 | Custom |